Information We Collect

When you reach out to inquire about corporate flower arrangements or gift services, we collect details you provide voluntarily. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may gather additional business details such as company registration information, preferred delivery schedules, and budget requirements. This helps us tailor our service to fit your business needs.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to enhance our services and website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

CalmStoneGarden respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We handle your personal data with high priority and apply suitable technical and procedural safeguards to guard it. This includes protected data storage, encrypted transmissions, and restricted access to personal information inside our organization.

Although we deploy robust security measures, no online transmission method is completely foolproof. We continually enhance our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on relevant laws, you may be entitled to access, update, erase, or limit how your personal information is used.

To exercise these rights, reach out to us via the contact details at the policy's end. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only for as long as needed to provide our services and meet legal obligations. Retention durations differ by data type and the purpose it was collected for.

Cookies and Website Tracking

Our site employs cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to remember your preferences and assess site performance.

You can adjust cookie preferences through your browser settings. However, turning off certain cookies may affect how the site functions. For comprehensive details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only CalmStoneGarden and our site. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect updates in our practices, offerings, or legal obligations. If material changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.